Privacy Policy

Last updated: January 1, 2025

1. Information We Collect

1.1 Personal Information
  • Account registration data (name, email, password)
  • Profile information (bio, artist name, contact details)
  • Payment information (processed securely through Stripe)
  • Communication records (support tickets, emails)
1.2 Content Data
  • Audio files and associated metadata
  • Album artwork and promotional materials
  • Release information and distribution preferences
1.3 Analytics Data
  • Platform usage statistics
  • Streaming performance data
  • Revenue and royalty information
  • Geographic performance metrics

2. How We Use Your Information

2.1 Service Provision
  • Distribute your music to streaming platforms and stores
  • Process royalty payments and generate reports
  • Provide customer support and technical assistance
  • Maintain and improve our platform functionality
2.2 Communication
  • Send service-related notifications and updates
  • Provide technical support and customer service
  • Share platform updates and new features
  • Send promotional content (with your consent)
2.3 Analytics and Improvement
  • Analyze platform usage to improve services
  • Generate anonymized industry reports
  • Develop new features and functionality
  • Ensure platform security and prevent fraud

3. Information Sharing

3.1 Third-Party Platforms
  • We share necessary content and metadata with distribution platforms
  • Platforms include Spotify, Apple Music, YouTube, Amazon, and others
  • Each platform has its own privacy policy governing data use
  • We only share information required for distribution services
3.2 Service Providers
  • Payment processors (Stripe) for subscription and royalty payments
  • Cloud storage providers for content hosting
  • Analytics services for platform performance measurement
  • Customer support tools for service delivery
3.3 Legal Requirements
  • We may disclose information when required by law
  • To protect our rights and prevent illegal activities
  • In response to valid legal processes or government requests
  • To protect the safety of our users and the public

4. Data Security

4.1 Technical Safeguards
  • Industry-standard encryption for data transmission and storage
  • Secure authentication and access controls
  • Regular security audits and vulnerability assessments
  • Secure backup and disaster recovery procedures
4.2 Access Controls
  • Limited employee access to personal data on need-to-know basis
  • Two-factor authentication for sensitive operations
  • Regular access reviews and permission updates
  • Secure development and deployment practices

5. Your Rights and Choices

5.1 Account Control
  • Update your profile and account information at any time
  • Control your communication preferences
  • Manage your content and distribution settings
  • Delete your account and associated data
5.2 Data Rights (GDPR/CCPA)
  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal requirements)
  • Request data portability in machine-readable format
  • Object to certain data processing activities
5.3 Marketing Communications
  • Opt out of promotional emails at any time
  • Unsubscribe links in all marketing communications
  • Essential service communications cannot be opted out

6. Data Retention

6.1 Active Accounts
  • Personal data is retained while your account is active
  • Content data is retained for distribution purposes
  • Analytics data is retained for service improvement
  • Payment data is retained for tax and legal compliance
6.2 Account Deletion
  • Personal data is deleted within 30 days of account closure
  • Content is removed from platforms within platform timelines
  • Financial records are retained as required by law
  • Anonymized analytics data may be retained indefinitely

7. International Data Transfers

  • Your data may be processed in the United States and other countries
  • We ensure adequate protection through appropriate safeguards
  • Data transfers comply with applicable privacy laws
  • Distribution platforms may be located worldwide

8. Cookies and Tracking

8.1 Essential Cookies
  • Required for basic platform functionality
  • Session management and authentication
  • Security and fraud prevention
  • Cannot be disabled while using the service
8.2 Analytics Cookies
  • Help us understand platform usage patterns
  • Improve user experience and features
  • Can be disabled through browser settings
  • Data is anonymized and aggregated

9. Children's Privacy

  • Our service is not intended for users under 18
  • We do not knowingly collect data from children
  • Parents may contact us to remove children's data
  • Parental consent required for users under 18

10. Changes to Privacy Policy

  • We may update this policy to reflect changes in our practices
  • Material changes will be communicated via email
  • Updated policy will be posted on our website
  • Continued use constitutes acceptance of changes

11. Contact Information

For privacy-related questions or to exercise your rights, contact us:

  • Privacy Officer: privacy@bloomrecordz.com
  • Data Protection Officer: dpo@bloomrecordz.com
  • Address: 1234 Music Boulevard, Hollywood, CA 90028
  • Phone: +1 (555) BLOOM-RZ
EU Representative (GDPR)
  • Company: BloomRecordz EU Privacy Services
  • Email: eu-privacy@bloomrecordz.com
  • Address: 89 Abbey Road, London NW8 9AY, UK

This Privacy Policy explains how BloomRecordz collects, uses, and protects your personal information.

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